Terms and Conditions
Please take a few minutes to go through these Terms and Conditions carefully, as they lay out our booking process, policies and responsibilities. Once your tour begins with us, you are automatically considered to have accepted these terms. Throughout this page, "you" or "guest" refers to anyone who avails our services, while "we", "us" or "Angshika Travels" refers to the company. When you register on our website, you agree to these Terms and Conditions, and you also give us permission to reach out to you with updates, offers and important notifications regarding your booking. If you do not agree with any part of these terms, we would request you not to proceed with our services.
Payments and Reservation
- To secure your booking, an initial deposit covering a part of the total tour cost is required.
- If you wish to make any changes to a confirmed booking, such as your travel dates, choice of vehicle or accommodation, please inform us at least 10 days before your tour is scheduled to begin. We will always try our best to accommodate such requests, though this may not always be possible, especially for tours that involve government-run accommodation. Any request for changes must be made in writing by the person who originally made the booking, and any extra cost arising from the change will need to be borne by you.
- If a guest reschedules or modifies their tour and the revised package works out to be cheaper than the original booking, the advance already paid will be adjusted against the new total. We are unable to refund any part of the advance amount in such cases.
- The remaining balance must be paid at least 7 days before your tour starts. If this payment is not received in time, the booking will be automatically cancelled, and Angshika Travels will not be held responsible for the same.
Guest Details
- To confirm your travel arrangements, we need you to share all requested details along with the balance payment.
- This includes your full name as per a valid ID, date of birth, nationality, and information about any pre-existing medical condition that could affect your ability to travel or take part in planned activities.
- It is your own responsibility to judge whether a particular tour is suitable for you. We strongly recommend consulting your doctor beforehand if you have any health concerns.
- Your booking cannot be confirmed unless these details are provided.
Price & Surcharges
As with most travel companies, our tour prices can vary depending on the season, demand and market conditions, and this is a standard practice across the travel industry. Because of this, two guests booking the same tour may sometimes end up paying slightly different prices. If you like the price you've been quoted, we'd suggest booking right away, since a price is only locked in once your deposit is paid before the quote expires.
Our Tour Package Includes
- Assistance on your arrival.
- Hotel accommodation and meals as per your chosen plan.
- Transfers and sightseeing in an AC or non-AC vehicle, as mentioned in your itinerary. Please note that the same vehicle may not be available for the entire duration of your tour.
Our Tour Package Excludes
- Air fare or train fare.
- Personal expenses such as laundry, phone calls, tips, alcohol, mineral water, airport tax, insurance, and meals not covered in the plan.
- Any extra vehicle usage beyond what is mentioned in the itinerary.
- Any additional activity not part of the standard itinerary, or listed only as a suggested add-on, such as ropeway rides, boating, yak rides, river rafting, toy train rides, helicopter rides, jeep safaris, boat safaris, watch tower visits or elephant safaris.
- Any change in government tax structure or amount that becomes applicable.
Government Accommodation Booking & Cancellation
- Bookings in government-run accommodation can only be made against full advance payment; part payments are not accepted.
- If we are able to confirm your booking at one preferred property but are unable to secure it at another, this alone does not entitle you to a full refund of the entire tour package.
- No refund will be given for the cancellation of a government accommodation booking.
Liabilities & Limitations
- If a lockdown-type situation similar to Covid-19 arises in future, your scheduled tour will be postponed rather than cancelled, and no refund will be possible in such a case.
- Angshika Travels will not be liable for any loss of life, property or belongings caused by accidents, political disturbances, theft, robbery, or any other circumstances beyond our reasonable control.
- Itineraries are subject to change due to unavoidable circumstances or the availability of rooms.
- If a guest does not arrive on the scheduled date, the tour will be treated as a "no-show" and will stand automatically cancelled, with no refund applicable.
- We reserve the right to cancel or make changes to your travel arrangements under certain circumstances, and we will always inform you of the reason for doing so.
- We reserve the right to discontinue services or request a guest to leave the tour, accommodation, vehicle or any related service if they are found to be causing disturbance, inconveniencing other guests, staff, drivers or guides, or behaving in an inappropriate, abusive or unlawful manner.
- In such cases, Angshika Travels will not be responsible for any refund, compensation or alternate arrangement arising from that action.
- We reserve the right to update or amend these Terms and Conditions at any time without prior notice. Any such changes will take effect as soon as they are posted on our website.